We build and maintain stable Appium automation testing services for Android and iOS apps that survive UI changes, OS upgrades, and real-world device conditions without flaky tests or constant rewrites.
Test on actual Samsung, Pixel, and iPhone hardware your users have, not just emulators that miss production bugs.
Critical tests block broken releases. Non-critical tests warn without delays. Zero flaky tests blocking legitimate deployments.
Dedicated engineers monitor, fix, and evolve your test suite weekly. UI changes don't break everything.
You invested in Appium automation, and it looked fine at first. Tests passed on local machines, then started failing in CI. A small UI update broke locators. Flaky runs became routine. Over time, the team stopped trusting “green” as a real signal.
Appium isn’t the problem. The gap is in implementation and ongoing maintenance.
Your local environment isn't your CI environment. Different SDK versions, different network conditions, different timing. Tests that run perfectly on your MacBook hit race conditions in CI where API calls take longer, and element waits time out. Developers waste hours investigating 'flaky' failures that aren't real bugs. Teams start merging code with failing tests, defeating automation's purpose.
Most implementations rely on XPath selectors—brittle paths to UI elements. When designers change a button's container or reorder elements, every XPath breaks. Even changing a label from 'Submit' to 'Continue' cascades into dozens of test failures. A 2-hour UI update becomes a 2-day test maintenance sprint. After 6 months, teams mark half their tests @Ignore and return to manual testing.
Emulators are fast but fake. They don't simulate memory constraints, network switching, or sensor behavior accurately. Tests pass on emulators, then users report crashes when switching WiFi to 4G or using biometric login. Production bugs that emulators missed require emergency hotfixes. App Store ratings drop. One hidden bug costs more than a year of real-device testing.
Initial tests work. Then maintenance reality hits. Flaky tests multiply. No one owns test health. Test suites grow to 300+ tests, where 40% are flaky. Running them takes 4 hours. Developers bypass automation to meet deadlines. Six months later, teams quietly stop running tests. $50K-$150K invested delivers zero ongoing value. Teams return to manual testing.
"Teams that succeed with Appium don't write more tests; they write better tests and maintain them continuously."
Most vendors deliver Appium scripts. We deliver stable automation systems.
Here's the difference:
| Typical Appium Vendors | ThinkSys Approach |
|---|---|
Focus on test count | Risk-based design focused on business impact |
Heavy XPath usage (breaks with UI changes) | Stable locators using accessibility IDs and content descriptors |
Emulator-first testing | Real-device validation on actual user hardware |
No ownership after delivery | Weekly maintenance with a dedicated team |
One-time script writing | Long-term partnership with evolving strategy |
500 tests with 40% flaky rate | 50-100 rock-solid tests with <5% flaky rate |
Primary Focus
Focus on test count
Risk-based design focused on business impact
Locator Strategy
Heavy XPath usage (breaks with UI changes)
Stable locators using accessibility IDs and content descriptors
Test Environment
Emulator-first testing
Real-device validation on actual user hardware
Post-Delivery
No ownership after delivery
Weekly maintenance with a dedicated team
Engagement Type
One-time script writing
Long-term partnership with evolving strategy
Performance
500 tests with 40% flaky rate
50-100 rock-solid tests with <5% flaky rate
We don't automate everything; we automate what matters. Using your app analytics and crash reports, we identify high-risk user journeys (login, payments, critical flows) and build targeted automation. You get 50 tests that catch real regressions instead of 500 tests where half test low-value edge cases.
We avoid XPath from day one. Our tests use accessibility IDs, content descriptors, and resource IDs, strategies that survive UI redesigns without rewrites. When your design team changes a button's position, our tests keep working because they target semantic identifiers, not brittle paths. UI updates that used to break 50 tests now affect 2-3.
We assign dedicated engineers to monitor, fix, and evolve your test suite weekly, not just when something breaks. Every week, we review test execution patterns, update selectors when UI changes, and optimize slow tests. Flaky tests are quarantined and fixed within 48 hours. Maintenance is scheduled work with predictable costs, not emergency firefighting.
"This approach transforms Appium from a flaky liability into a release confidence tool. Your developers trust test results. Your team ships faster with automated regression. Your users experience fewer bugs because real-device testing catches issues emulators miss."
Our services focus on release safety, not coverage vanity. We build automation that protects your users and releases—without becoming a maintenance burden.
Cross-platform test automation using a single codebase. We build tests that run on both platforms while respecting platform-specific behaviors, permission prompts, biometric auth, and keyboard differences.
Key outcomes:
Write once, validate everywhere
Update one test, both platforms benefit
Platform-specific validation included
Testing on actual devices, not emulators. We validate on real hardware matching your user demographics—Samsung Galaxy A-series, iPhone 12/13, Pixel 6—catching sensor issues, memory leaks, and network conditions emulators can't simulate.
Key outcomes:
Catch production bugs before release
Test on actual OS versions that users have
Network and battery behavior validated
Appium tests are integrated into your pipeline with smart release gates. We configure which tests block releases (P0: login, payments) and which generate warnings (P1/P2: minor UI issues). Flaky tests are quarantined automatically.
Key outcomes:
Automated regression on every build
Clear pass/fail criteria for releases
No flaky tests blocking legitimate deploys
Ongoing test suite health management. Every week, our engineers review test patterns, update selectors when UI changes, and add coverage for new features. Flaky tests are fixed within 48 hours, not ignored for weeks.
Key outcomes:
90%+ test stability maintained
UI changes don't break entire suites
Predictable maintenance costs
Rescue failing Appium implementations. We audit existing tests, stabilize flaky ones, refactor brittle scripts, and establish maintenance processes. Within 2-3 weeks, most teams see 80%+ of their suite stabilized.
Key outcomes:
Revive ROI from previous investments
Turn 40% flaky into <5% flaky
Establish sustainable processes
All services include weekly reporting, dedicated Slack/Teams channels, and transparent dashboard access. You'll always know:
Stable Appium automation isn’t about fancy frameworks. It’s about disciplined design, risk prioritization, and continuous maintenance.
Here's our six-step process:
We start with risk analysis, not test cases. Using your analytics, crash reports, and business priorities, we identify the top 10-15 user journeys that impact revenue or user trust.
We protect revenue-critical paths first, not edge cases.
We test on devices your users actually have. Using Firebase Analytics, we identify top Android and iOS devices by market share, not just flagship phones. We typically test on 8-12 device configurations covering different manufacturers, screen sizes, and OS versions.
We write focused tests validating one user goal per test case. No 500-line mega-tests that break when screens change. Each test is independent, parallelizable, and isolated. Short tests enable parallel execution, running 50 tests simultaneously instead of sequentially.
Not all failures should block releases. We categorize tests by risk level:
Login, payments, data loss > stop deployment immediately
UI inconsistencies, minor bugs > generate alerts, don't halt releases
Edge cases, low-traffic features > tracked for future sprints
We don't dump 500 tests into your pipeline on day one. We start with 10-15 rock-solid P0 tests, validate stability for 2 weeks, then gradually add more.
Phased rollout:
10 P0 tests
30 tests
Full regression suite
Each phase requires a 90%+ success rate before advancing.
Every week, our team reviews:
Maintenance is scheduled work with predictable costs, not emergency firefighting. This weekly rhythm keeps automation healthy long-term.
7-10 days for initial setup, then a sustainable maintenance rhythm.
then a sustainable maintenance rhythm.
Risk analysis and device selection.
Build and validate the first 10-15 tests.
CI/CD integration.
Weekly maintenance and gradual expansion.
Appium automation only creates value when integrated into your release workflow. Here's how we make it reliable, not a bottleneck.
Tests execute automatically at strategic points:
Immediate feedback on whether code breaks core functionality.
Comprehensive validation runs overnight without blocking daytime development.
Final safety check before production.
Parallel Execution: Tests run in parallel on cloud device farms (AWS Device Farm, BrowserStack). A 50-test suite that takes 2 hours sequentially runs in 15-20 minutes with parallelization.
Only P0 tests block deployment, scenarios causing immediate user impact:
P1 and P2 test failures generate Slack/Jira notifications but don't halt deployment:
Flaky tests follow strict quarantine and remediation:
Automatically detected
If a test fails once but passes on retry, it is flagged.
Moved to quarantine immediately
Removed from the blocking pipeline within 24 hours.
Root cause within 48 hours
Timing issue? Selector problem? Test design flaw?
Fixed and re-validated
Must pass 10 consecutive runs before re-entering the pipeline.
After every test run, teams receive clear, actionable information:
Slack notification
"PR #847: All P0 tests passed (8/8). Ready to merge."
Dashboard view
Real-time results by device, OS, test category. Filter by P0/P1/P2 priority.
Weekly report
Trends, stability metrics, and new risks identified.
Tests catch real bugs. Flaky tests don't block releases. Your team ships faster because automation works with your workflow, not against it.
We don't measure success by test count. We measure impact on release quality and team velocity.
| Metric | Typical Improvement | Why It Matters |
|---|---|---|
| Regression Testing Time | 80% reduction (8 hours → 90 minutes) | Faster release cycles, same coverage |
| Production Crash Rate | 40-60% decrease in 3 months | Fewer emergency hotfixes, better ratings |
| Flaky Test Rate | <5% (vs. 30-40% industry average) | Developers trust automation, don't ignore failures |
| Hotfix Frequency | 30-50% reduction | Less weekend firefighting, happier teams |
| Manual QA Bandwidth | 50% freed for exploratory testing | QA focuses on creative testing, not repetitive clicks |
| Release Confidence | 9/10 on team surveys (vs. 5/10) | Teams ship on schedule without anxiety |
Regression Testing Time
What it catches: 80% reduction (8 hours → 90 minutes)
Why it matters: Faster release cycles, same coverage
Production Crash Rate
What it catches: 40-60% decrease in 3 months
Why it matters: Fewer emergency hotfixes, better ratings
Flaky Test Rate
What it catches: <5% (vs. 30-40% industry average)
Why it matters: Developers trust automation, don't ignore failures
Hotfix Frequency
What it catches: 30-50% reduction
Why it matters: Less weekend firefighting, happier teams
Manual QA Bandwidth
What it catches: 50% freed for exploratory testing
Why it matters: QA focuses on creative testing, not repetitive clicks
Release Confidence
What it catches: 9/10 on team surveys (vs. 5/10)
Why it matters: Teams ship on schedule without anxiety
These aren’t vanity metrics like "500 tests written." They’re business outcomes. Reducing regression time from 8 hours to 90 minutes means you can deploy daily instead of weekly. Lowering crash rates by 50% means fewer 2 am emergency deployments that burn out your team.
Stabilizing flaky tests means developers stop adding @Ignore tags to bypass automation. When test failures are trustworthy, teams investigate and fix them. When 40% are flaky, failures get ignored, and bugs slip through.
Freeing 50% of QA bandwidth means your team spends time on high-value exploratory testing and usability analysis—becoming quality strategists, not regression button-clickers.
We establish baseline metrics in your first two weeks, then track progress monthly. Your dashboard shows meaningful trends — not just “tests passed”, but “time saved” and “bugs caught before production”.
Every monthly report includes:
Proactive InvestigationIf metrics plateau or decline, we investigate immediately and adjust our approach.
Here's how stable Appium automation solves actual problems, not theoretical scenarios.
"A B2C marketplace had 12 login paths. Manual testing covered 3-4 each release. A Google SDK update broke social login for 18 hours in production. App Store rating dropped from 4.6 to 3.9."
"A fintech app used 3 payment gateways. Manual QA couldn't test all 50+ combinations each sprint. A currency conversion bug cost $40K in refunds."
"A fitness app crashed when backgrounded for 30+ minutes during workouts. Manual QA tested 2-3 minute sessions, missing the memory leak. Production crashes spiked during commutes."
"A messaging app failed to sync when switching from WiFi to cellular mid-conversation. Common in real usage (commutes, elevators) but impractical to test manually."
"Every iOS release broke something: permissions, dark mode, keyboard behavior. iOS 16 broke notification settings for 40% of users, requiring an emergency hotfix."
This service is not a fit if you:
This service is designed for teams where:
They're patterns from 50+ mobile apps across fintech, health & fitness, e-commerce, and messaging. All these bugs were invisible to emulator-only testing and impractical to catch manually. Real device testing, combined with disciplined automation, caught them in staging every time.
We don't price by test count. We price for long-term stability and partnership.
Value compounds through stability.
A simple content app needs fewer tests than a fintech app with biometric auth, multi-currency payments, and regulatory compliance. We assess complexity first, then scope effort honestly.
“You pay for what your app needs, not what a sales template says you should buy.”
Any vendor can write 100 tests in a week. Keeping them stable for 12 months? That's where real cost lives. We price for ongoing maintenance because that's where value compounds.
“Initial script writing is 30% of the effort. The other 70%: updating selectors, stabilizing flaky tests, adding coverage for new features, and adapting to OS updates. Most vendors only price for the 30%, then disappear.”
We can deliver fast or stable. We choose stable. That means thorough locator strategies, real device validation, and phased CI/CD rollout, not rushing 500 scripts to hit arbitrary deadlines.
“We'd rather take 8 weeks to build 50 rock-solid tests than 4 weeks to build 200 flaky ones. We succeed when your automation stays healthy long-term, not when we maximize initial contract value.”
Teams don't leave other vendors because tests don't work initially. They leave because tests don't stay working after 3-6 months, and no one takes ownership.
Before/After Comparison Table :
| What Teams Had Before | What They Get With ThinkSys |
|---|---|
Scripts Only → 200 tests, no maintenance | Release Safety System → Tests + CI/CD + weekly maintenance |
Emulator Testing → Missed real bugs | Real Device Validation → Tested on actual user hardware |
Pass/Fail Reports → No context | Risk Signals → "Payment flow failed on Samsung Android 12—blocks release" |
One-Time Delivery → Vendor disappears | Ongoing Ownership → Dedicated team monitors, fixes, evolves tests |
XPath-Heavy Scripts → UI changes break 30-50 tests | Stable Locators → Accessibility IDs survive redesigns |
500-Line Tests → One failure breaks entire test | Atomic Design → Each test validates one flow independently |
No Flaky Strategy → Developers add @Ignore tags | <5% Flaky Rate → Auto-detection, quarantine, 48-hour fix |
Ownership & Strategy
Scripts Only → 200 tests, no maintenance
Release Safety System → Tests + CI/CD + weekly maintenance
Validation Environment
Emulator Testing → Missed real bugs
Real Device Validation → Tested on actual user hardware
Intelligence & Context
Pass/Fail Reports → No context
Risk Signals → "Payment flow failed on Samsung Android 12—blocks release"
Engagement Lifecycle
One-Time Delivery → Vendor disappears
Ongoing Ownership → Dedicated team monitors, fixes, evolves tests
Script Resilience
XPath-Heavy Scripts → UI changes break 30-50 tests
Stable Locators → Accessibility IDs survive redesigns
Test Architecture
500-Line Tests → One failure breaks entire test
Atomic Design → Each test validates one flow independently
Stability Strategy
No Flaky Strategy → Developers add @Ignore tags
<5% Flaky Rate → Auto-detection, quarantine, 48-hour fix
We treat Appium automation as a long-term release safety system, not a one-time script delivery. This is why our average engagement lasts 24+ months while typical vendor relationships end at 6 months. We're building stable mobile automation infrastructure, not disposable scripts.
7-10 days for initial pilot:
You'll see working automation by the end of week 2, not month 3.
We specialize in rescue projects.
Process: audit existing tests, triage ruthlessly (keep stable, quarantine flaky), refactor top 20%, retire bottom 20%, stabilize middle 60%.
Timeline: 2-3 weeks to stabilize a 100-test suite. Most teams see 80%+ stability within a month.