Healthcare Software Testing

Ensure the utmost reliability and security for your healthcare applications with our comprehensive testing solutions. In the healthcare sector, patient lives are at stake, making data accuracy and efficiency paramount. Healthcare software testing is a critical aspect of ensuring the reliability and safety of software apps in the healthcare industry. Healthcare software, ranging from Electronic Health Records (HER) systems to medical imaging and diagnostic tools, must operate flawlessly to provide timely and accurate information.Inadequate testing in healthcare poses a myriad of risks that can make an irreversible mistake in the patient’s life. Some of these risks include:
  • Patient Safety Risks: Incorrect treatment recommendations, misdiagnoses, and patient record inaccuracies.
  • Regulatory Non-Compliance: Penalty for not meeting industry regulations, and potential suspension of healthcare operations.
  • Data Security Risks: Data breaches, exposure of sensitive medical information, and unauthorized access to patient records.
  • Financial Implications: Costly legal actions, compliance violations, and loss of reputation.
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Our ExpertiseIn Healthcare Software Testing

With a steadfast commitment to quality and an unwavering focus on the unique needs of the healthcare industry, ThinkSys has established itself as a leading name as a medical software testing company. Our dedication to ensuring the reliability and safety of healthcare software applications is reflected in the services offered.At ThinkSys, we understand that the healthcare sector demands the highest standards of precision, security, and regulatory compliance. With that in mind, our team of skilled professionals possesses in-depth knowledge of healthcare IT systems, industry-specific standards, and the intricacies of healthcare workflows.
  • ThinkSys has been serving clients since 2012, giving you software testing experience of over a decade.
  • We have proudly served 300+ clients, allowing us to understand and fulfill the needs of various organizations and industries.
  • Our dedicated team consists of over 400+ seasoned professionals having expertise in software testing.
  • CMMI Maturity Level 3 organization, showcasing an optimized project management, and higher quality software.
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We are excited to give you next levelHealthcare Software Testing

Technology and Tools we use for Healthcare Software Testing

Our healthcare software testing services leverage a cutting-edge arsenal of tools and technologies to ensure comprehensive, efficient, and rigorous testing. The following are the tools used by our experts while testing healthcare software.

Automated Testing Tools

  • TestComplete
  • Appium
  • Ranorex
  • XCTest

Performance Testing Tools

  • JMeter
  • Visual Studio
  • Load Runner

Test Management Tools

  • Jira
  • TestRail
  • Azure DevOps
  • Bugzilla

Security Testing Tools

  • OWASP ZAP
  • Burp Suite
  • Acunetix
  • NMAP

Full Spectrum ofOur Healthcare Software Testing Services

ThinkSys offers a diverse range of specialized testing services tailored to the unique demands of the healthcare industry. These services are pivotal in ensuring the safety of patients, the integrity of critical data, and the reliability of healthcare systems. Explore our array of healthcare software testing services to help you address the industry’s most pressing challenges.

Functional Testing

Functional testing is a critical aspect of healthcare software testing that focuses on evaluating the individual functions of a software application. It ensures that the software behaves as intended, meeting the specific requirements and functional specifications. Importance
  • Maintains data accuracy and integrity, vital for the safety of patients.
  • Identifies and rectifies software issues, reducing the risk of incorrect diagnoses.
  • Mitigates patient safety risks and legal consequences associated with faulty healthcare software.
Our Approach
  • Conducting rigorous regression testing to ensure new updates do not impact existing functionality.
  • Developing comprehensive test scenarios to cover the entire healthcare software.
  • Prioritizing error handling to maintain data integrity and patient safety.
  • Using a combination of manual and automated testing.

Performance Testing

In healthcare software, performance testing evaluates its scalability, response times, and overall system performance under various conditions. Moreover, it helps in understanding whether the software can handle the demands of a busy healthcare environment or not. Importance
  • Ensuring healthcare software performs efficiently and reliably in high-stress environments.
  • Ensures that healthcare professionals have timely access to critical patient data.
  • Helps identify the system’s limitations, preventing performance-related failures.
Our Approach
  • Conducting load testing to evaluate the software’s performance under load.
  • Employing stress testing to identify system breaking points and weaknesses.
  • Measures response times to optimize efficiency and user satisfaction.
  • Utilizing advanced testing tools and methodologies to deliver reliable performance results.

Integration Testing

As healthcare equipment and systems need to work together, this testing assesses the seamless integration of various components or modules within a healthcare software system to ensure that they function as intended. Importance
  • Facilitates the seamless exchange of data between healthcare systems and devices.
  • Supports the interoperability required for timely and accurate patient care.
  • Minimizing the risk of data errors and inconsistencies is critical for patient safety.
Our Approach
  • Examining data exchange and interoperability between integrated components.
  • Validating the functionality of integrated systems and their error-handling capabilities.
  • Prioritizing data integrity to maintain the reliability of healthcare operations.
  • Fostering seamless integration with external healthcare systems, devices, and data sources.

Usability Testing

Usability testing is an essential component of healthcare software testing, focusing on evaluating the user-friendliness and user experience of software interfaces within the healthcare environment. Importance
  • Identifies and resolves user interface issues that could lead to operational inefficiencies.
  • Ensures healthcare professionals can efficiently and effectively interact with the software.
  • Enhances the overall user experience, leading to higher productivity and satisfaction.
Our Approach
  • Analyzing user workflows and feedback to optimize software design.
  • Engaging actual healthcare professionals as test users to replicate real-world usage scenarios.
  • Measuring user satisfaction and efficiency metrics to validate usability improvements.
  • Customizing test cases to represent typical user interactions within the healthcare environment.

Security Testing

It is a critical aspect that focuses on identifying vulnerabilities and weaknesses in the software to protect sensitive patient data and ensure compliance with healthcare data protection regulations.Importance
  • Protects the confidentiality and integrity of sensitive patient data.
  • Ensuring the integrity and confidentiality of EHRs and patient information.
  • Identifies vulnerabilities and weaknesses in healthcare software that could be exploited by cyberattacks.
Our Approach
  • Using penetration testing to identify vulnerabilities and potential security flaws in healthcare software.
  • Conducting code reviews to detect and rectify security issues.
  • Collaborating with cybersecurity experts to ensure comprehensive security testing.
  • Evaluating encryption and authentication mechanisms to safeguard data.

Compliance Testing

Healthcare software needs to meet several compliances and regulations. Compliance testing ensures that software aligns with healthcare industry regulations and standards. Importance
  • Supports interoperability and data exchange between healthcare systems.
  • Ensures healthcare software adheres to industry-specific regulations.
  • Mitigates legal and financial risks associated with non-compliance.
Our Approach
  • Conducting compliance audits to assess adherence to healthcare data.
  • Regularly reviewing and updating compliance testing procedures to ensure continued compliance.
  • Prioritizing accuracy and reliability of data exchange within the healthcare environment.
  • Validating the software’s compatibility with external systems using standard protocols.

Mobile Healthcare Application Testing

Mobile healthcare app testing is a specialized domain within healthcare software testing that focuses on evaluating the functionality, performance, and usability of mobile apps designed for healthcare purposes.Importance
  • Enables healthcare organizations to provide mobile solutions.
  • Ensuring the reliability and accuracy of mobile health apps.
  • Supports the accessibility and usability of healthcare apps on various mobile devices.
Our Approach
  • Implementing a wide range of mobile devices and OSs to ensure compatibility across platforms.
  • Conducting usability testing to evaluate user experience on mobile devices.
  • Validating the security of mobile healthcare apps, and ensuring the confidentiality of data.
  • Prioritizing end-to-end testing for seamless functionality of the app.

Test Automation

Manual testing can sometimes consume more time and may even open doors for human errors. Test automation involves automated the execution of test cases, improving testing efficiency. Importance
  • Accelerates the testing process, enabling healthcare organizations to release software updates frequently.
  • Increases test coverage, reducing the risk of errors.
  • Supports CI/CD practices, supporting agile development in healthcare.
Our Approach
  • Identifying test cases suitable for automation, and prioritizing those that are repetitive, critical, or time-consuming.
  • Utilizing test automation frameworks and tools to create and execute automated test scripts.
  • Conducting regular maintenance of automated test scripts to adapt software changes and updates.
  • Implementing continuous testing practices to ensure that automated tests are integrated seamlessly into the development pipeline.

Accessibility Testing

To ensure that people with different disabilities can access the software, specific features are integrated into the software. This testing focuses on evaluating the accessibility of software for such users, ensuring inclusivity in healthcare technology.Importance
  • Guarantees that healthcare apps are accessible to individuals with disabilities.
  • Supports healthcare organizations in providing equitable and inclusive healthcare services.
  • Compliance with accessibility standards and regulations to avoid legal repercussions.
Our Approach
  • Conducting accessibility audits to identify areas where software may not meet accessibility standards.
  • Prioritizing inclusive design and development practices to proactively address accessibility issues.
  • Using assistive technologies to simulate the user experience for individuals with disabilities.
Providing detailed accessibility testing reports to guide developers and designers in making recommended improvements.

Disaster Recovery Testing

Disaster recovery testing is a specialized form of healthcare software testing that focuses on evaluating an organization’s ability to recover data and services in the event of a disaster or critical system failure. Importance
  • Ensures the continuity of healthcare operations in the face of unforeseen events.
  • Protects critical patient data, medical records, and healthcare systems from data loss.
  • Guarantees that healthcare organizations can quickly resume providing care to patients.
Our Approach
  • Conducting unannounced disaster recovery tests to simulate real-world emergencies and assess the organization’s readiness.
  • Utilizing a combination of manual and automated testing to evaluate data recovery times, system failover, and service restoration.
  • Maintaining a detailed incident response plan that outlines specific actions and responsibilities.
  • Prioritizing ongoing training and drills for staff to ensure effective and timely responses to disaster recovery procedures.

Data Migration Testing

Transferring data from one system or platform to another may result in data loss. Data migration testing focuses on accurate and secure data transfer. Importance
  • Ensures that all the necessary data is migrated accurately, preventing data loss or corruption.
  • Mitigates risks associated with data breaches or privacy violations during data migration.
  • Guarantees compliance with data protection regulations during data transfer.
Our Approach
  • Conducting data validation and transformation tests for structured and unstructured data.
  • Implementing rollback strategy in case of data migration issues.
  • Using data profiling tools to identify data quality issues before migration.
  • Prioritizing data reconciliation and data lineage verification to trace data throughout the migration process and confirm data consistency.

Clinical Trial & Research Application Testing

This is a specialized healthcare software testing service that focuses on evaluating apps used in clinical research and trials, ensuring their functionality and data integrity. Importance
  • Enhances the efficiency and effectiveness of clinical research by validating the performance of apps.
  • Ensures the accuracy and reliability of data collected during clinical trials and research.
Our Approach
  • Developing test scenarios that mimic the unique workflows and data requirements of each clinical trial.
  • Implementing automated testing scripts that simulate the exact data entry processes and case report form submissions.
  • Simulating participant interactions with the application to validate its usability and effectiveness in data collection.
  • Validating study-specific reporting features to ensure alignment of data export and reporting capabilities with the reporting requirements of the study.

Test Advisory and Consulting

Test advisory and consulting is a specialized service in healthcare software testing that provides guidance and expertise to healthcare organizations in developing effective testing strategies and optimizing testing processes. Importance
  • Offers strategic direction to healthcare organizations.
  • Provides valuable insights into emerging testing methodologies, tools, and best practices.
  • Supports the development of testing roadmaps, resource allocation, and budget planning.
Our Approach
  • Conducting a comprehensive assessment of the healthcare organization’s existing testing processes.
  • Providing recommendations for test automation, performance testing, security testing, and other specialized testing areas.
  • Focusing on continuous improvement, monitoring testing KPIs, and adapting strategies to changing healthcare industry dynamics.
  • Offering training and skill development programs to empower healthcare teams with the latest testing techniques and tools.

Quality Metrics and Reporting

It is a service in healthcare software testing that focuses on defining, measuring, and reporting key quality indicators to assess the effectiveness and reliability of healthcare applications.Importance
  • Identifies patterns and trends in software quality.
  • Enhances transparency and accountability by reporting quality metrics to stakeholders.
  • Provides a data-driven approach to assessing the quality of healthcare software.
Our Approach
  • Defining specific quality metrics based on healthcare software requirements and industry standards.
  • Implementing data visualization and reporting solutions.
  • Offering ongoing monitoring and reporting services.
  • Using advanced quality measurement tools to collect data, analyze performance, and report on key quality indicators.

We are excited to give you next levelHealthcare Software Testing

Regulatory Compliance and Standards

In the healthcare sector, adherence to regulatory compliance and industry standards is paramount to ensure the integrity, confidentiality, and reliability of healthcare software systems. The following are the common healthcare regulations and standards that we follow:

HIPAA

HITECH

FDA Regulations

What Makes ThinkSys Different from Other Healthcare Software Testing Companies?

ThinkSys stands out in the healthcare software testing landscape for several reasons including:

Unparalleled expertise

Tailored testing methodologies

Dedicated security focus

Cutting-edge testing tools

Proven track record

How ThinkSys EnsuresCompliance with These Regulations?

Our healthcare software testing services are engineered to be the bedrock of compliance, and we adopt a multifaceted approach to ensure adherence to relevant regulations and standards. Here are the ways ThinkSys helps your healthcare software meet the necessary compliances.
01.

Security Measures

To fulfill the rigorous requirements of HIPAA and HITECH, our services place a premium on security where our experts assess and validate security controls including encryption, authentication, authorization, and access controls.
02.

Validation and Verification

When healthcare software falls under FDA regulations, ThinkSys conducts comprehensive validation and verification activities to ensure that the software functions as intended and meets the required performance standards.
03.

Audit Trails

To maintain transparency and traceability, our experts implement robust audit trails that record all critical activities within the healthcare software.
04.

Regulatory Expertise

Our testing team includes professionals well-versed in healthcare regulations and standards. They bring a deep understanding of HIPAA, HITECH, and FDA requirements to the testing process.
05.

Data Protection

ThinkSys evaluates data storage, transmission, and access controls to guarantee that healthcare software maintains the highest level of data protection and confidentiality.

Our Approach to Healthcare Software Testing

At ThinkSys, our approach to healthcare software testing is rooted in a deep commitment to ensuring the reliability, security, and quality of healthcare applications. With this goal in mind, our approach is characterized by a harmonious blend of technical excellence, rigorous testing methodologies, and a relentless pursuit of the highest standards.

Step
01
Requirement Analysis

  • In this initial phase, our team engages in understanding the healthcare software’s functional and non-functional requirements.
  • Use cases, data flow diagrams, and system architecture will be examined to unveil potential dependencies.
  • Collaborating closely with your team, we navigate the software’s specifications with precision, dissecting data structure, algorithms, and interfaces.

Step
02
Test Planning

  • Test planning is where our team crafts a highly detailed strategy and test plan, outlining objectives, scope, entry and exit criteria.
  • Our teams establish performance benchmarks, allocate dedicated resources, and configure test environments to mirror the production system, complete with data synchronization and virtual user profiles.
  • This phase ensures that the testing efforts are intricately structured, and harmonized with your project’s timeline.

Step
03
Test Case Development

  • In this phase, our team begins crafting technical test scripts or cases, each designed with intricate technicality to simulate real-world scenarios.
  • These scripts are not just instructions but an intricate framework, often involving automated test scripts and specific data sets.
  • The design of these scripts includes comprehensive test data sets with actual synthetic data including stress tests, boundary tests, and load tests.

Step
04
Test Environment Setup

  • The test environment setup is a technically rigorous process that involves configuring server clusters, database servers, and network settings to mirror the production environment.
  • Our experts will undertake the creation of virtualized test environments, often utilizing tools such as Docker or VMs.
  • This configuration includes the setup of load balancers, firewalls, data storage systems, and other technical infrastructure.

Step
05
Test Execution

  • This phase is the tangible implementation of the planning and script development which involves advanced automated testing frameworks to carry out complex test cases.</li>
  • During this phase, our team will conduct precise measurements of the system’s response times, CPU and memory usage, and network latency.
  • Security testing in this phase encompasses detailed assessments including vulnerability scanning, penetration testing, and the evaluation of cryptographic controls.

Step
06
Defect Management

  • The defect management phase is a highly structured and technical process where we systematically document defects in dedicated defect-tracking systems.
  • Each defect is categorized based on its severity and prioritized according to its impact on the software’s functionality and security.
  • In this phase, our defect management process kicks in which includes rigorous discussions, technical root cause analysis, and verification of fixes alongside your development team.

Step
07
Test Cycle CLosure

  • The test cycle closure phase is where our team reviews the testing process, ensuring that all test objectives have been met.
  • Assessment of completion criteria defined in the test plan is done.
  • A technically intensive verification process and validation of the test environment are key steps before formally closing the testing phase.

Step
08
Analysis and Reporting

  • Here, our team engages in technical result analysis, comparing actual outcomes to expected results. </li>
  • Our teams generate detailed technical reports that involve performance metrics, code-level analysis, and security vulnerabilities.
  • We implement statistical analysis tools to identify patterns, and trends facilitating root cause analysis.

Step
09
Final Quality Assurance

  • In this phase, our team conducts a comprehensive technical audit of the entire testing process.
  • This involves technical code reviews, assessing conformity to coding standards, data integrity checks, and meticulous data validation.
  • The final QA phase serves as the last line of defense, confirming that the software is technically ready for deployment.

Step
10
Post-Deployment Test and Support

  • This phase involves technical verification in the live environment, performance monitoring, and load testing to ensure that the software can handle production traffic.
  • A dedicated support team is maintained to address post-deployment issues, troubleshoot errors, and ensure continuous software reliability.
  • Post-deployment usability and accessibility testing are conducted to refine the software based on real-world user feedback.

Why Choose ThinkSysHealthcare Software Testing Solutions?

Choosing ThinkSys for your healthcare software testing needs means selecting a partner deeply committed to elevating the standards of quality, security, and reliability. What sets us apart is not just our technical prowess but a comprehensive understanding of the unique challenges within the healthcare domain. The following are the other reasons why choosing us can be the right choice for your healthcare software.

Unparalleled Expertise

  • Our team possesses in-depth knowledge of the healthcare domain, and understanding the intricacies of healthcare software.
  • With over a decade of experience, ThinkSys has a proven track record in healthcare software testing, providing confidence in our capabilities.
  • Our experts are skilled in healthcare-specific testing, ensuring precise testing.
  • Well-versed in addressing the unique challenges of healthcare apps.

Tailored Testing Methodologies

  • ThinkSys tailors testing methodologies to suit your specific healthcare software.
  • Our approach ensures that each test scenario aligns with the distinct requirements of your software.
  • Tailoring methodologies streamline the testing process, preventing redundant tests.
  • We adapt our methodologies to evolving project needs, ensuring flexibility.

Regulatory Compliance

  • Our experts are well-versed in healthcare regulations, such as HIPAA, HL7, and FDA guidelines, ensuring that your software aligns with these standards.
  • Compliance with healthcare regulations ensures the security and confidentiality of patient data.
  • Preparing your software for regulatory audits, guaranteeing that it meets necessary standards and requirements.
  • Our focus on compliance minimizes legal and financial risks associated with non-compliance.

Dedicated Security Focus

  • Identifying and addressing vulnerabilities within your software to safeguard sensitive patient data.
  • Patient data confidentiality is a top priority, ensuring that your software maintains patient trust.
  • Our focus on security extends to implementing encryption, authentication, and access controls.
  • Our teams align security testing with industry-specific regulations to meet data security standards.

Cutting-Edge Testing Tools and Technologies

  • Our teams harness the latest automation tools and frameworks, enabling us to automate repetitive test cases and enhance testing efficiency.
  • Using AI and ML technologies to identify complex issues within healthcare software.
  • Our experts employ advanced performance monitoring tools that provide real-time insights into the performance of healthcare apps.
  • A commitment to staying at the forefront of testing technologies and methodologies to keep your healthcare app secure and updated.

Comprehensive Test Coverage

  • Our approach encompasses a full spectrum of testing types including functional, performance, usability, security, and compliance testing.
  • To replicate real-world healthcare scenarios, our experts conduct testing that mimics patient interactions and healthcare processes.
  • Our teams evaluate how your software interacts with other healthcare systems, devices, and third-party apps to ensure seamless integration.
  • By performing ongoing regression testing, ThinkSys guarantees that software updates or modifications do not introduce new issues.

Proven Track Record

  • Our portfolio showcases a history of successful healthcare software testing projects.
  • Documented case studies provide concrete examples of how our testing services have positively impacted healthcare software.
  • ThinkSys maintains long-term collaborations with many clients in the healthcare industry.
  • Our client testimonials and references from healthcare professionals provide evidence of our commitment to delivering excellence.

Efficiency and Cost-Effectiveness

  • Our approach includes streamlined testing processes that minimize unnecessary delays and reduce costs.
  • Automated tests performed by our experts accelerate the testing process, reduce manual effort, and enhance overall test coverage.
  • Our teams allocate testing resources strategically, ensuring that there is no overstaffing.
  • Our solutions are scalable, allowing for flexibility that adapts to budget constraints.

Client-Centric Approach

  • Our experts prioritize your unique needs and objectives, tailoring our services to align closely with your specific requirements.
  • ThinkSys fosters open and transparent communication, keeping you informed about every phase of the testing process.
  • Our experts actively listen to your feedback, making adjustments as necessary to ensure that our testing efforts align with your expectations and evolving needs.
  • We keep your business and quality objectives at the forefront of our approach, ensuring that our testing services support your strategic goals.

Continuous Quality Improvement

  • We adopt an iterative and continuous improvement methodology, regularly assessing our testing processes and outcomes.
  • Our approach involves proactively addressing any issues or shortcomings identified during testing, and taking corrective actions promptly.
  • Our experts establish feedback loops with your team, stakeholders, and end-users to gather insights that feed into ongoing quality improvement initiatives.
  • ThinkSys relies on data and analytics to evaluate testing results, ensuring the quality of healthcare software improves based on empirical evidence.

Scalable and Flexible Engagement Models

  • Our engagement models are scalable to accommodate projects of various sizes.
  • ThinkSys offers flexibility in resource allocation, enabling you to scale up or down based on project demands.
  • Our flexible engagement models take into account budgetary constraints, allowing for cost-effective solutions that align with your financial considerations.
  • We can adapt quickly to changing project requirements, ensuring that our engagement remains agile and responsive.

Quality Assurance Guaranteed

  • Our commitment to QA guarantees that we strive for excellence in every aspect of our testing services.
  • Prioritize error prevention at every stage of testing to identify and rectify issues before they impact the functionality.
  • We define and adhere to clear SLAs that outline the quality standards we guarantee.
  • ThinkSys implements audit trails and detailed reporting that capture all testing activities and results.

Integration withHealthcare Systems

The seamless integration of healthcare software with diverse healthcare systems and EHRs is crucial for ensuring efficient data exchange, streamlined workflows, and comprehensive patient care. Our services are specifically tailored to address the complex landscape of healthcare interoperability, enabling healthcare apps to harmoniously interface with various systems. Here is our expertise in interoperability testing and HL7 standards:

Interoperability Testing

Our dedication to interoperability testing is underscored by our proficiency in evaluating the healthcare software’s ability to communicate and exchange data across a spectrum of healthcare systems.

HL7 Standards Proficiency

Our testing team possesses an in-depth understanding of the intricacies of HL7, from message structure and data encoding to message routing and integration profiles, enabling us to validate that healthcare software compiles with HL7 standards.

FHIR Implementation

The experts at ThinkSys ensure that healthcare applications are capable of embracing the flexibility and simplicity of FHIR while maintaining data integrity and compliance.

Integration Protocols

Our proficiency extends to a wide range of integration protocols, including HL7, REST, SOAP, and DICOM. The experts validate that healthcare software can communicate through these protocols efficiently and securely.

Data Mapping and Transformation

As a part of interoperability testing, our teams ensure that the data is accurately mapped and transformed between systems, regardless of data format or schema disparities.

01.

What types of healthcare software does ThinkSys test?

02.

Is ThinkSys compliant with healthcare regulations?

03.

How does ThinkSys ensure the security and privacy of healthcare data during testing?

04.

Can ThinkSys handle the testing of mobile healthcare applications?

05.

What is the average duration of a healthcare software testing cycle with ThinkSys?

06.

How does ThinkSys approach automated testing for healthcare applications?

07.

Does ThinkSys offer performance and load testing for healthcare systems?

08.

Can ThinkSys assist with compliance and regulatory testing?

09.

How does ThinkSys keep up with the latest advancements in healthcare technology and testing?

10.

What kind of support can we expect after the completion of testing?

11.

How does ThinkSys tailor testing services to different-sized healthcare organizations?

12.

Are ThinkSys’s testing services cost-effective for healthcare software projects?

13.

Does ThinkSys offer a trial period or a proof of concept for its testing services?

14.

How do we get started with ThinkSys for our healthcare software testing needs?